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Example Sourcing Requests

The examples below show how a Scoura request typically unfolds for common sourcing situations: what a user might upload, what Scoura identifies, who it contacts, what it extracts from the replies, and how the quotes are compared. These are illustrative examples of the workflow — not customer case studies, and not real quotes.

Discontinued dishwasher pump

  • Uploaded: photos of the old pump and the dishwasher's rating plate.
  • Scoura identifies: the appliance model and the pump's part number, and flags that the original part is discontinued.
  • Scoura contacts: appliance parts distributors and spares specialists, asking about remaining stock and compatible replacements in the same enquiry.
  • Replies extracted: price, stock status and lead time for old stock and for the superseding pump.
  • Comparison: original-part offers and equivalent-part offers side by side, so the trade-off between price and availability is obvious.

Unknown circuit board from a photo

  • Uploaded: two photos of a control board — one of the component side, one of the printed markings.
  • Scoura identifies: the board's manufacturer and model from the silkscreen markings and connector layout.
  • Scoura contacts: electronics and appliance control-board suppliers, including refurbishers where relevant.
  • Replies extracted: price for new, refurbished or repair-service options, plus lead times.
  • Comparison: new vs refurbished vs repair quotes lined up, each labelled with its lead time.

Hydraulic valve replacement

  • Uploaded: a photo of the valve's nameplate and a line from the machine's manual.
  • Scoura identifies: valve series, port size, pressure rating and coil voltage.
  • Scoura contacts: hydraulic component distributors and the brand's local stockists.
  • Replies extracted: price, stock and lead time — and one supplier's question about the spool type, surfaced for the user to answer.
  • Comparison: quotes side by side, with the unanswered-question thread clearly flagged.

Industrial bearing quotes

  • Uploaded: a written description with the bearing number stamped on the race.
  • Scoura identifies: the bearing designation and its standard dimensions, plus premium and budget brand options.
  • Scoura contacts: bearing distributors, asking for pricing across the acceptable brands.
  • Replies extracted: per-brand pricing, stock on hand and bulk-quantity pricing where offered.
  • Comparison: brand and price options in one view, so quality-vs-cost is a deliberate choice.

Solar inverter cooling fan

  • Uploaded: photos of the failed fan and the inverter model sticker.
  • Scoura identifies: fan dimensions, voltage and connector type, and the inverter model it fits.
  • Scoura contacts: solar spares suppliers and general fan/component distributors, since an equivalent fan may fit.
  • Replies extracted: exact-part and equivalent-fan pricing with lead times.
  • Comparison: original-part quotes next to compatible-equivalent quotes, each clearly labelled.

Commercial kitchen controller

  • Uploaded: a photo of the oven's controller fascia and the service manual PDF.
  • Scoura identifies: the controller model and the oven series it belongs to.
  • Scoura contacts: commercial catering equipment parts suppliers and the brand's service agents.
  • Replies extracted: price, availability, and one supplier's note that a newer controller supersedes this one.
  • Comparison: original vs superseded-model offers with the supplier's compatibility notes attached.

HVAC replacement motor

  • Uploaded: a photo of the motor's nameplate, half-obscured by dust.
  • Scoura identifies: the readable specs — frame size, power, RPM, voltage — and asks the user to confirm the shaft detail it couldn't read.
  • Scoura contacts: HVAC parts distributors and electric motor suppliers.
  • Replies extracted: exact-replacement and equivalent-motor quotes with stock and lead times.
  • Comparison: quotes lined up with the equivalents flagged, so compatibility can be checked before ordering.

Hard-to-find appliance part

  • Uploaded: a description of a broken door hinge for a 15-year-old appliance, plus a photo.
  • Scoura identifies: the appliance model and the hinge part number from parts diagrams.
  • Scoura contacts: appliance spares specialists, including those dealing in older stock.
  • Replies extracted: two suppliers with old stock, one no-stock reply that suggested a donor-machine source.
  • Comparison: the available offers side by side — including the honest 'not available' answers, which save further searching.

Are these real customer stories?

No — and that matters. These are illustrative walkthroughs written to show how the workflow behaves in each situation. Scoura doesn't publish fake testimonials or dress examples up as case studies. The best way to see real results for your item is to run a request with your free starting credits.

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Frequently asked questions

What is Scoura?

Scoura is an AI sourcing agent. You show it what you need — with photos, PDFs, screenshots, links or a description — and it identifies the item, finds relevant suppliers, emails them on your behalf, collects their replies in one inbox, and extracts pricing, stock and lead times so you can compare quotes.

Can I upload photos?

Yes. Photos are the most common starting point. Upload pictures of the item, its label or nameplate, and Scoura's AI reads what it can — brand, model, part numbers, specifications — to identify the item.

Can Scoura find hard-to-find parts?

Yes. Hard-to-find and obscure parts are exactly what Scoura is built for. It identifies the part from whatever you have — even a photo of a worn label — then searches for suppliers who deal in that category and contacts them for you.

Can Scoura find alternatives?

Yes. If the exact item is discontinued or unavailable, you can tell Scoura that an equivalent is acceptable, and it will ask suppliers about compatible alternatives and replacements, not just the original part number.

Does Scoura contact suppliers for me?

Yes. Once suppliers are found, Scoura writes and sends the enquiry emails on your behalf. You don't need to write the same email ten times or manage the thread from your personal inbox.

Where do supplier replies go?

Replies come back into Scoura, attached to your request. You get one organised inbox per request instead of a scattered email thread, and Scoura extracts the price, stock and lead time from each reply.

Does Scoura guarantee results?

No. Scoura cannot guarantee that a supplier has stock, replies, or offers a good price — no sourcing service honestly can. What Scoura does is the legwork: identifying the item, finding and contacting relevant suppliers, organising every reply, and telling you plainly when nothing was found.

How do I start?

Create a free account at scoura.com.au and start a request. New accounts get free credits, so you can try a full request — identification, supplier search and outreach — before paying anything.